NCC to Fine MTN, Airtel and 9Mobile ₦5million for Data Auto-renewal

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The Nigerian Communications Commission doesn't seem to be joking anymore with telco operators nowadays, as they are being fined heavily for the slightest violation. Few months ago, we learnt that the NCC will penalize any network that still sends unwanted message with ₦500,000 fine. But this time around, the industry regulator promised to impose N5Million fine if they auto renew your data subscription without your permission.

Prior to this, the Nigerian Communications Commission had earlier issued a warning last month to all network providers to stop imposing any value added services (VAT) on the subscribers without their express permission. The NCC claimed that a lot of customers have complained so much till it became unbearable, so the Commission could no longer delay in issuing the directive against operators engaging in the unlawful act.

In addition to the ₦5million fine that awaits any violator of this directive, an extra N500,000 will be incurred everyday as penalty for delayed payment. To avoid any of these fines, the network carriers should first of all seek the permission of the subscriber to activate data auto-renewal on their line.

According to NCC, “there should be a written text by the network provider to the consumer requesting to know whether the consumer is interested in renewing the package, after that, the network provider must also repeat the process to ensure that the consumer understood the terms and conditions of the service and has given consent before automatic renewal.”

I personally love this directive and sanction because the telcos here are very stubborn. This will surely calm their nerves, or is it too harsh? Kindly share and drop your comment below.

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