See How to Get Your Money Back When You are Sc@mmed or after a Wrong Bank Transfer

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Approximately 11% of all bank transfers via ATMs and mobile phones were mistakenly transferred to another user's bank account. This means that by chance, more than $ 10 million ($ 10,000,000) a day has been mistakenly sent to the wrong bank account. This is a problem faced by millions of people around the world.

This mistake can leave you with a lifetime debt if it is not corrected. Making the wrong bank transfer can be very upsetting, but hopefully you will be able to get your money back. We provide a guide to easily refund money sent to the wrong account number.

This tip was shared by @Okwumbu_RuthAnn for Nairametrics

Visit Your Bank/ Recipient Bank:

The first thing you must do is reach your bank. How fast you do this largely determines the success of the rest of the process. If you can reach the recipient’s bank immediately, this might also work in your favor. 

Banks now have official email addresses, WhatsApp lines, and Phone lines you can immediately call to have issues addressed. Since time is of the essence here, you might need to resort to calling them or getting to a physical branch (if you can).

Gather All The Details

Before contacting the bank by either of these means, make sure to have all details written out: your account name and number, recipient’s account name and number, the amount involved, date and time of the transaction, and the reason you want to recall the funds. 

You have to be as explicit as possible in stating the reason for recalling the funds. If you mistakenly transferred into a wrong account, you made a transfer under duress, or you have been defrauded, state it clearly. 

As soon as this is done, your bank immediately gets the recipient’s bank to place a hold on the amount cited in the transaction. What this implies is that if the recipient has N30,000 in his account, and the amount under dispute is N10,000, the bank places a hold on N10,000 but allows him to withdraw other funds. 

Act Very Fast

You need to move as quickly as possible because the recipient could go on a spending spree upon receiving the alert of an unexpected “windfall.” However, if the money is already withdrawn, and the account is longer funded to the amount under contention, a hold will be placed on whatever amount is left, pending the resolution. 

Whether the account is funded or not, the recipient gets invited to the bank to resolve the issue. Here, two things could happen. 

The account holder could show up and authorize a reversal of the wrongful credit, as an upstanding citizen. On the other hand, they could choose to abandon the account. 

Take Note

The bank won’t just reverse the money because you claim someone defrauded you or you mistakenly sent money to a wrong account, but the recipient in the quote will have to verify your claim that the funds don’t belong to them.

Like most banks state, consent from the recipient has to be given to reverse the amount in dispute, unless it is an outright fraud case. 

If the recipient insists that it’s a valid transfer and refuses to give consent, the bank could maintain the hold on their account, making it impossible to spend the money. The problem, however, is that your money remains stuck in the account till the day they walk into the bank to authorize the reversal. 

In some cases, the bank may advise you to take the case to court and secure an injunction to get back the money or compel the recipient to show up. 

If it is a case of fraud, you might need to involve relevant law enforcement agencies. Also, the account is then added to the watchlist for subsequent transactions, or completely closed, depending on the gravity of the allegation. 

Final Warning

For the most part, mistakes like this will be due to human error and so the best way to avoid them in the future is simply to take extra care when you are entering the details for any payments you plan to make.

Double-check, even triple check, all of the details you enter to make absolutely sure they are correct.

One thing you could do if you are planning to send a large amount over is to send a few amounts beforehand and check that it reaches the intended recipient before you send over the full amount.

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