Beware of Truecaller, Stealing Your Privacy – FG Warn!

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The results showed that Truecaller privacy policy was not in line with global data protection laws and the Nigerian Data Protection Regulation (NDPR).

Certain provisions of Truecaller privacy policy have clearly been exaggerated and invaded the privacy of its users. According to NITDA, the policy could be used to "put many Nigerians in embarrassing conditions".

Truecaller service collects far more information than it needs to provide its primary service.

“In view of this, we urge all Nigerians to take advantage of Article 4 of the Truecaller Privacy Policy which provides –
“If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying Truecaller via its website at www.truecaller.com or as set forth in the contact details…”

Members of the public may also decide to delist themselves from the Truecaller Service completely’’, he said.

NITDA’s findings revealed that there are over seven million Nigerians who are active users of the Service, hence the need to enlighten the public on some of the areas of non-compliance as well as guide those affected.

Truecaller is a smartphone application which has features of caller-identification, call-blocking, flash-messaging, call-recording, Chat & Voice which uses the internet. The service requires users to provide a standard cellular mobile number for registering with the service.

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